What is your refund policy?

Refunds and withdrawals may be processed by customers via their www.DublinRecGuide.com account up to seven (7) days prior to activity / registration start date, minus a $0.10 processing fee.

Refunds and withdrawals may be requested via TheDublinWave@dublin.ca.gov up to four (4) days prior to an activity / registration start date, minus a $5.00 processing fee.

Refunds will NOT be issued if requested within four (4) days of an activity / registration start date.

Show All Answers

1. What is your refund policy?
2. What is your weather policy?
3. Can we bring in a cooler, food, or water?
4. Can we bring in water toys?
5. Can I wear shoes in the park?
6. What is your dress code? Can I wear shorts, a t-shirt, or water shoes?
7. Do I have to pay if I am just watching the kids and not going in the water?
8. Can an adult and a child slide down together?
9. At what age can I drop off my child without supervision?
10. Can we leave and return later the same day?